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Facebook is one of the most popular and constantly evolving social platforms, and as such, it is prone to have certain technical snags that cause your web browser freezes up frequently. During this stage, your Facebook accoun…
Facebook is one of the most popular and constantly evolving social platforms, and as such, it is prone to have certain technical snags that cause your web browser freezes up frequently. During this stage, your Facebook account has stopped responding and becomes idle, and you may not able to get access to the site. There are many causes that encounter this kind of situation, where some of them are easily resolvable.
The process of resolving the possible errors is quite enough, yet, you can call Facebook customer service number to get the expert assistance. But before contacting the customer care executives, you should follow this tutorial guide that will teach you how to troubleshoot to tackle what is causing your Facebook account freeze-up.
Web Browser Issues
In many situations, when any website with interactive modules freezes from time to time, the issue is most commonly related to the web browser instead of the website. To fix this issue, you should install the latest release of your browser and run all its updates. If the problem still exists, delete the cache and cookies of your browser that may be the reason of slow down.
You can also navigate to the Facebook account to a different browser to clarify that the problem is not related to your web browser. If you are still experiencing the problem with the different browser, proceed to try to another troubleshooting solution.
Third-Party Application Failure
Facebook lets third-parties run their applications on the social platform. But sometimes, these applications have technical issues that cause it to freeze or load slowly. If your account freezes only when you are accessing the specific application, try to fix the problem when by removing the application from your account if not necessary. Also, try to refresh your browser. However, if it happens frequently, then contact the developer of the application and Facebook agents.
Internet Connectivity Issue
If you are receiving ‘offline mode’ or ‘time out’ error messages, then the problem may be related to your network connectivity. In the case of wireless network connection, reach closer to the range of your router. If you have weak signal strength, try to reset your router or modem by disconnecting it and restarting it. If the problem still persists, contact the ISP to fix the connectivity problem.
Facebook Platform Problem
At some point in time, Facebook has errors related to its website. So, check the Known Issues page to confirm that if anyone else has the same problem. If you have diagnosed other causes and you suppose the problem is with your end, contact the FB customer service number to report the possible bugs and seek for the solutions.